News.com reports on Massachusetts’ decision to adopt an ’open’ desktop. The quotes are from News.com, since ’open’ is a very loaded term.
This sounds like a great example of philosophy trumping logic. Open standards make many things easier, but they are certainly not the only criterion in a business decision.
You’ll note that the majority of organizations still choose commercial software even when “open” alternatives are available. Why?
Productivity. The commercial products tend to be more mature. And why are they more mature? Because the profit motive compels the developers of the software to understand and address the needs of their users.
While supporting the open formats may be desirable, it does not make sense to mandate them, as MA is doing. The directive is to migrate away from software which does not support the Open Document formats. This effectively reduces the choices that state agencies have when choosing software, making them less responsive to the needs of their constituents.
The goal should be to make the gov’t as responsive and efficient as possible. This means letting agencies choose the best tool for the job, based on the demands of their tasks. Mandates from above, which limit choices, do a disservice to the citizens.
Unfortunately, one can only assume that this mandate comes from a philosophical point of view somewhere near the top. The State of Mass is making a monolithic decision, one that is the opposite of what most successful organizations have chosen.
An addendum: Microsoft’s forthcoming XML-based file formats will be fully documented and licensed, royalty-free, in perpetuity. That sounds pretty open to me. Will MA add these to their list?
Updates:
David Berlind asks, ”Should more public agencies heed Massachusetts’ OpenDoc policy?”
Microsoft Blasts Massachusetts’ New XML Policy, in Information Week.
George Ou asks “Is Word ’open enough for Government work’?”
David Coursey calls it ”little more than a harmless swipe at Microsoft”
Do you buy the state’s argument that OpenDoc better serves the citizens? Do you buy MS’s technical arguments about the OpenDoc format being technically inferior?
The state will find that its choices are narrowed in terms of software, functionality and availability of tech talent.